Winchester ReStore Store Manager

Summary: Habitat for Humanity of Madison & Clark Counties is seeking a ReStore Store Manager for a new store opening in Winchester, KY. This position operates with guidance, assistance, and in accordance with the ReStore Director to fulfill the mission of Habitat through the oversight and management of the ReStore.

Reports to: Director of ReStore

Status: Full-time, Non-exempt

Time requirements: Full-time during normal store operations. Early evening and Saturday availability required. Some seasonal fluctuation. Willingness to work on holidays with the exception of New Year’s Day, Independence Day, Thanksgiving, and Christmas.

PRIMARY DUTIES AND CORE RESPONSIBILITIES:
1. Daily Operations

  • Manage daily ReStore operations, including providing supervision, training, and management of other staff and volunteers.
  • Serve as Manager on Duty during assigned shifts
  • Provide and oversee customer service
  • Create and delegate tasks to volunteers to keep them engaged and to use their talents tothe benefit of ReStore
  • Delegate and assign responsibilities to the ReStore staff and volunteers
  • Maintain a clean and attractive showroom, warehouse, dock, and all other areas assigned
  • Handle customer complaints when necessary, and when the complaint cannot be resolved, refer those customers on to the ReStore Director

2. Policies and Procedures

  • Enforce all HFHMCC policies fairly
  • Implement operational designed by ReStore senior staff
  • Make policy recommendations to ReStore Director as needed
  • Safety
  • Monitor the store and warehouse to ensure the safety of all staff, volunteers, shoppers, and donors
  • Train staff and volunteers in safety best practices

3. Merchandising, Pricing, and Sales

  • Responsible for the merchandising and appearance of the showroom
  • Monitor pricing and price reductions to ensure that inventory needs are being met, and that sales goals are being reached and exceeded
  • Review weekly sales to contrast against merchandising changes
  • Review and either grant or deny all refund requests

4. Other duties as assigned

Requirements: This individual must understand, appreciate, and be committed to the mission of the ReStore and Habitat for Humanity. Qualified candidates must possess average to above-average written and verbal communication skills and ability to relate to people of diverse backgrounds. Must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task. This individual must be detail-oriented and able to work independently and as part of a team and as a self-starter. Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor. Must have experience working with major donors and be able to communicate effectively and professionally with them and the customers we serve. Must have excellent leadership
skills and possess and experience in merchandising and retail/wholesale marketing. Must possess basic knowledge of construction/carpentry, furniture, appliances, and household items.

Weekends and evenings will be required and occasional travel may be required.

Physical Demands: This individual will be expected to assist the staff in performing store functions and, therefore, must be able to lift up to 50 pounds. Will also experience frequent bending, squatting, lifting and repetitive motion whether in store or on truck route. Ability to work the computer for an extended period of time. Prior to being hired, applicants are required to pass a pre-employment physical which includes a drug/alcohol screening.

Experience: At least 3 years of related retail or warehouse experience. Must have demonstrated independent responsibility for program management and accomplishing results by building and leading successful teams. Experience supervising staff required, excellent interpersonal and communications skills with groups, committees and individuals and computer literate.

Education: Post-secondary education desired and skill certifications in lieu of degree. Possess some knowledge of retail sales, marketing, systems, and technology with at least 2 years experience of related work.

Certificates, Licensures, Registration: Valid driver’s license and clean driving record required.
Total Rewards Package includes regionally competitive compensation, health insurance, paid holidays, vacation, sick leave, contributions toward retirement plan.

Non-discriminatory hiring: All are welcome in the work without regard to race, religion, sex, age, ethnic background, color, national or local origin, creed, ancestry, status with regard to public assistance, marital or family status, disability, military service, sexual orientation or other characteristic protected by law. Some positions may have minimum physical requirements which are delineated in the job description.

To apply: Interested candidates should submit a cover letter and resume, including three references, to russ@habitatmadisonclark.org. We will be accepting applicants until the position is filled.

Our Mission: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.

Our Vision: A world where everyone has a decent place to live.
Affiliate Operating Values: We take initiative in the excellent pursuit of goodness, generosity, and gratitude.

Volunteer Program Manager

Summary:
Habitat for Humanity of Madison & Clark Counties is seeking a Volunteer Program Manager to help plan, coordinate, and drive mission-critical elements of our volunteer strategy. This role coordinates various aspects of volunteer program management including recruitment, orientation, engagement, and retention of individual, church, corporate and civic volunteers. This role coordinates the communication, scheduling, logistics, and follow-up for those who seek to volunteer on construction sites, at affiliate ReStores, and at the administrative
office. Additionally, this role will provide construction volunteer crew leading on a regular basis. The Volunteer Program Manager will enthusiastically promote the mission of Habitat for Humanity and must be comfortable speaking publicly in faith-based, corporate, and civic settings. Other responsibilities include data management, volunteer waiver administration, and representing the affiliate at community engagement events.

The Volunteer Program Manager works in collaboration with all members of the Operations Team.

Reports to: Executive Director

Status: Full-time, Non-Exempt

Time requirements: Full time; some seasonal fluctuation; weekends and some evenings; flexibility of schedule determined by efficiencies achieved.

Responsibilities and Duties:
1. Volunteer Management (20%)

  • Recruit and schedule volunteers to serve in construction, ReStore, and administrative opportunities.
  •  Orient volunteers to Habitat’s mission and operational policies and procedures.
  • Maintain ongoing communications with volunteers regarding logistics and engagement opportunities.
  • Appreciate volunteers’ efforts through various strategies including appreciation events.
  • Manage volunteer database in manner to ensure data integrity and confidentiality.
  • Volunteer Crew & Site Supervision (50%)
  • Prepare scopes of work for scheduled volunteer crews.
  • Prepare site, tools, and materials for use by volunteer crews.
  • Assure that all preventative safety measures are in place prior to volunteer work beginning. This may include inspections of ladders, tools, and first aid kits. Preparation of hydration and snack station.
  • Teach volunteers how to complete the necessary tasks.
  • Involve the future homeowners in the construction process; team with regular volunteers.
  • Assure building sites are secure at the end of each work day, and ensure that tools, equipment and materials are secure from theft and vandalism.
  • Ensure all work activities are conducted using approved safety procedures and equipment.

3. Community Engagement Specialist (30%)

  • Collaborate with residents and other stakeholders in building & strengthening community partnerships.
  • Coordinate Partner Family events such as ground-breakings, wall-raisings, and home dedications.
  • Coordinate community engagement events that engage, inspire, and challenge community members with the mission of Habitat.

Qualifications:

  • Committed resolve to mission and values of Habitat for Humanity and to the communities in which we partner and build.
  • Bachelor’s Degree (or equivalent), plus 2+ years of related volunteer engagement experience.
  • Excellent relationship building skills and ability to relate to people of varying backgrounds. Ability to recognize alignment of missions and engage in a collaborative manner.
  • Excellent writing and verbal communication skills. Ability to tailor and effectively communicate the message to varying audiences.
  • Excellent organizational skills, including prioritizing, analyzing, multi-tasking, problem solving and decision making.
  • Skilled in use of computer programs related to general professional office operations and fund development.
  • Ability to speak publicly about the mission of Habitat for Humanity and encourage support of volunteers, donors, suppliers and contractors
  • Personal qualities of integrity, honesty and dependability.
  • Ability to complete construction projects in accordance with Habitat requirements.
  • Commitment to workplace safety.
  • Ability to work effectively lead & teach skilled and unskilled volunteers.
  • Ability to organize and engage groups of volunteers for an effective and rewarding work experience.
  • Excellent job site and construction organizational skills, including problem solving and decision making.

Permits and Licenses:

  • Valid driver’s license with clean driving record In accordance with the American Disabilities Act: This position requires the physical ability to sit, walk, and/or stand for prolonged periods of time. The individual in this position must have the use of all senses, to include, but not be limited to sight, hearing, smell and taste while possessing the ability to stand, stoop, bend, grasp and/or hold to complete warehouse, storage shed, construction and grounds work. The normal work place will be on construction sites, in the warehouse and in the office. While HFHMCC offices are smoke-free and temperature controlled, a majority of the work may be in unconditioned spaces, and outdoors. The position requires persons who are able to safely lift 50-100 pounds on a regular and frequent basis.

Total Rewards Package includes regionally competitive compensation, health insurance, paid holidays,
vacation, sick leave, contributions toward retirement plan.

Non discriminatory hiring: All are welcome in the work without regard to race, religion, sex, age, ethnic background, color, national or local origin, creed, ancestry, status with regard to public assistance, marital or family status, disability, military service, sexual orientation or other characteristic protected by law. Some positions may have minimum physical requirements which are delineated in the job description.

To apply: Interested candidates should submit a cover letter and resume, including three references, to russ@habitatmadisonclark.org. We will be accepting applicants until the position is filled.

Our Mission: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.

Our Vision: A world where everyone has a decent place to live.
Affiliate Operating Values: We take initiative in the excellent pursuit of goodness, generosity, and gratitude.

Fund Development Manager

Summary:
Habitat for Humanity of Madison & Clark Counties is seeking a Fund Development Manager to help plan, coordinate, and drive mission-critical elements of our development strategy. This role coordinates various aspects of fund development including individual and corporate giving, donor relations, church partnerships, grants, and gift-in-kind donations. The Fund Development Manager will coordinate and nurture a portfolio of development relationships with individuals, small-medium businesses, corporations, foundations, public
entities, churches, and other community partners. The Fund Development Manager will enthusiastically promote the mission of Habitat for Humanity and must be comfortable speaking publicly in faith-based, corporate, and civic settings. Other responsibilities include data management, gift processing, and gift acknowledgements.

The Fund Development Manager works in collaboration with the Executive Director.

Reports to: Executive Director

Status: Full-time, Non-Exempt

Time requirements: Full time; some seasonal fluctuation; weekends and some evenings; flexibility of schedule determined by efficiencies achieved.

Responsibilities and Duties:
1. Donor & Partner Relationship Engagement (60% of time)

  • Builds new relationships of potential donors with individuals, businesses, churches, and civic organizations by contacting, meeting, and presenting  the mission and work of HFHMCC.
  • Nurtures existing donor relationships by contacting, meeting, updating, and appreciating those who have donated resources to HFHMCC.
  • Creatively partners with individuals, businesses, churches, and civic organizations in fund-raising activities and trainings that benefit the mission of HFHMCC.

2. Data Management & Gift Processing (10% of time)

  • Manages donor data integrity in affiliate’s development data base. Performs data entry, creates reports, and provides progress updates as requested.
  • Processes financial gifts and gift-in-kinds to affiliate. Produces acknowledgement letters to donors.
  • Provides annual giving letters to all donors.
  • Celebrates and appreciates donors in creative and meaningful ways.

3. Development Team Coordination (30% of time)

  • Engages board members, staff, and volunteers in fund development efforts.
  • Assists Executive Director in scheduling meetings and preparing for meetings with new and existing donors.
  • Prepares giving packets for engaging the spectrum of donors.
  • Assists with grant applications and management. Responsibilities could include research, engagement with funders, grant writing, and reporting.
  • Participates in collaborative process to create, implement, and execute of strategic development plan.

Qualifications:

  • Committed resolve to mission and values of Habitat for Humanity and to the communities in which we partner and build.
  • Bachelor’s Degree (or equivalent), plus 2+ years of related fund development experience.
  • Excellent relationship building skills and ability to relate to people of varying backgrounds. Ability to recognize alignment of missions and engage in a collaborative manner.
  • Excellent writing and verbal communication skills. Ability to tailor and effectively communicate the message to varying audiences.
  • Excellent organizational skills, including prioritizing, analyzing, multi-tasking, problem solving and decision making.
  • Skilled in use of computer programs related to general professional office operations and fund development.
  • Ability to speak publicly about the mission of Habitat for Humanity and encourage support of volunteers, donors, suppliers and contractors
  • Promote stewardship of all Habitat resources
  • Willingness to work flexible hours

Permits and Licenses:

  • Valid driver’s license with clean driving record

Total Rewards Package includes regionally competitive compensation, health insurance, paid holidays, vacation, sick leave, contributions toward retirement plan.


Non discriminatory hiring: All are welcome in the work without regard to race, religion, sex, age, ethnic background, color, national or local origin, creed, ancestry, status with regard to public assistance, marital or family status, disability, military service, sexual orientation or other characteristic protected by law. Some positions may have minimum physical requirements which are delineated in the job description.

To apply: Interested candidates should submit a cover letter and resume, including three references, to russ@habitatmadisonclark.org by no later than 5 pm on March 15, 2018.


Our Mission: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.

Our Vision: A world where everyone has a decent place to live.

Our Operating Values: We take initiative in the excellent pursuit of goodness, generosity, and gratitude.